Proposal for a global mindset framework: Analysis in hospitality companies

Authors

  • Adriana Mirelly Silva Spindola Correia Universidade Federal de Pernambuco - UFPE
  • Yákara Vasconcelos Pereira Universidade Federal de Pernambuco - UFPE

DOI:

https://doi.org/10.29147/revhosp.v20.1051

Keywords:

framework, global mindset, international entrepreneurship, disasters, hotel management

Abstract

This study aims to propose a global mindset (GM) framework that boosts International Entrepreneurship (IE) when facing disasters. This is a qualitative multiple-case study, documents and transcripts of semi-structured interviews are analyzed using the ATLAS.ti software. As a result, it is evident that the oil spill and covid-19 disasters influenced technology and the generation of opportunities. Despite being similar in all companies, the intensification of communication via social networks was more frequently applied during both disasters by Hotel-A, Hotel-B and Inn-C. Finally, GM's networking was a key factor in IE. It is perceived as a common aspect in the four establishments, being an influencing element to the IE, and that the analyzed organizations used digital networks as a differentiator when facing the oil and covid-19 disasters. Therefore, digital networks influenced IE and promoted changes that are reflected in organizations’ behaviors.

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Author Biographies

Adriana Mirelly Silva Spindola Correia, Universidade Federal de Pernambuco - UFPE

Mestre em Hotelaria e Turismo pela Universidade Federal de Pernambuco – UFPE
Especialista em Gerência Nacional de Vendas - Universidade Presbiteriana Mackenzie/SP
Graduada em Hotelaria - Universidade Federal de Pernambuco – UFPE

Yákara Vasconcelos Pereira, Universidade Federal de Pernambuco - UFPE

Atualmente é Professora Adjunta (UFPE), Vice-chefe do Departamento de Ciências Administrativas da UFPE, docente do Programa de Pós-Graduação em Hotelaria e Turismo - PPHTUR/UFPE. É doutora, mestre e graduada em Administração (UFPE).      

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Published

2023-10-27

How to Cite

Correia, A. M. S. S., & Pereira, Y. V. (2023). Proposal for a global mindset framework: Analysis in hospitality companies. Revista Hospitalidade, 20, 167–202. https://doi.org/10.29147/revhosp.v20.1051

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Vol. 20: Revista Hospitalidade v. 20 - 2023

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