Resenha de livro: “Turismo de negócios: qualidade na gestão dos serviços.”

Authors

  • Andrea da Silva Universidade Uninove, São Paulo, SP, Brasil.

Abstract

PELIZZER, Hilário Ângelo
Turismo de negócios: qualidade na gestão dos serviços.
São Paulo: Pioneira Thomson, 2005

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Author Biography

Andrea da Silva, Universidade Uninove, São Paulo, SP, Brasil.

Mestre em Hospitalidade pela Universidade Anhembi Morumbi; especialista em Administração Hoteleira pelo Senac; Bacharel em Turismo pela Faculdade Ibero Americana. Professora do curso de Turismo e responsável pelos laboratórios de turismo das unidades Vila Maria e Memorial da América Latina da Uninove.

Hospitalidade, Ano II, No 2 – 2o semestre 2005

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Published

2005-09-01

How to Cite

Silva, A. da. (2005). Resenha de livro: “Turismo de negócios: qualidade na gestão dos serviços.”. Revista Hospitalidade, 2(2), 147–150. Retrieved from https://revhosp.emnuvens.com.br/hospitalidade/article/view/226

Issue

Ano II, Número 2 – 2º semestre 2005

Section

Review

License

I herewith declare that I authorize the publication of the enclosed paper by Revista Hospitalidade and it will be labeled as “Open Access” and licensed by the respective authors in accordance with the Creative Commons Attribution (CC-BY) license, without period limitation. The access to the paper will be open and free.  access, for an indeterminate period and as unpaid and my collaboration is royalty-free. I declare also that this is an original work that has not been previously published, it has been written by the stated authors, and third-party sources were duly referenced when necessary. I further declare that this work does not infringe the copyright or property right of another and I am aware of publisher´s policy with regards to plagiarism, that will consist in immediate withdrawal of the article. Authors retain the copyright and grant the journal the right of publishing it as original work, i.e. guaranteeing that it has not been previously published, and now it is licensed under “Creative Commons Attribution” License which allows sharing the work with the condition of both authors and journal being duly referenced.